FAQ
Why Winter Lantern?
I love Bloodborne, and eldritch horror. SO much. So my name doesn't have much to do with winter or lanterns. It does have to do with driving people insane!
Are your dice handmade?
Yes! Every set of dice from Winter Lantern is handmade by me, while wearing a sexy labcoat and sexy gloves.
Some of them have made me bleed, they now have a taste for blood...you've been warned.
Are your dice balanced?
As much as any other handmade set, yes! Would I wager this on the survival of humanity facing an extinction level crisis? No, but this is more due to me not wanting that kind of drama in my life.
Can I request a custom set?
Yes you can! Commissions are open so please do reach out via the contact page or on social media!
Do you ship internationally?
Yes — I ship worldwide from Australia!
Please note: due to EU resin import restrictions and VAT requirements, I am currently unable to ship to countries within the European Union. I really, really think this lame, and i'm open for suggestions on how to work around this!
How much is shipping?
Shipping is calculated at checkout based on your location and order weight. I offer tracked shipping options for all regions to ensure your dice arrive safely and ready to ruin some NPCs day.
Do you accept returns or exchanges?
Generally no, all sales are final. However! if your order arrives damaged or incorrect, please contact me within 7 days of delivery and I'll do everything I can to punish the individual responsible for this error.
How long will it take to receive my order?
Orders are usually dispatched within 3–5 business days. Shipping times vary depending on your location:
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Australia: 2–7 business days
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North America & Asia: 10–20 business days
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UK/NZ/Other: 7–20 business days
You’ll receive a tracking number once your order has been shipped.
Whats your favourite food?
Wine.
Will you include a handwritten note with every order?
Yes, and it will be vaguely threatening.